FAQ's

Currently, The Watershed Initiative is not taking bookings online. You can call, email or send through a contact form to chat more about booking in your Art Therapy session / Healing / Reading /Workshop. 

Payment options: Bank Transfer | Paypal | Credit Card

Payment plans are available, simply chat to us about putting one together that suits your budget.

APPOINTMENTS:

• Payment is required to secure your session
• If you wish to cancel an appointment, I require 48 hours notice - and a full refund will be offered to you. If you cancel an appointment within the 48 hours prior to your appointment, you are doing so with the full knowledge that there will be no refund available
• If you wish to reschedule an appointment, I require 48 hours notice. While I try to remain as flexible as possible with appointments and rescheduling, please keep in mind that I will not reschedule your appointment more than twice. Please note that there will be no refund for cancelling an already rescheduled appointment
• If due to sickness you can't attend on the day, there will be no refund - but I will credit you another session. Please note that this will only be offered once
• If you are a no show to your appointment, or if you forget, please note that you forfeit monies paid and no alternative will be offered

WORKSHOPS:

• Payment is required to secure your spot within a workshop
• If you pull out of the workshop 7+ days prior to the workshop, you will be refunded in full
• If you pull out of the workshop within 7 days before the workshop, you will forfeit payment made UNLESS I can find someone to fill your spot, which will mean a full refund for you (no guarentee)
• If due to sickness you can't attend on the day, there will be no refund - but I will offer to put you into the next available workshop - please note that this will only be offered once
• If you are a no show to your workshop, or if you forget, please note that you forfeit monies paid and no alternative will be offered
• Please see individual Workshop event details for amendments to these policies

ONLINE PROGRAMS:

• If the program has commenced, and you are unable to participate please contact me right away so that we can have an open chat about a suitable compromise
• If you wish to withdraw from an online program, I require 7+ days notice in order to offer a full refund
• Should you pull out of the program within 7 days before it commences, you will forfeit any monies paid
• Please note that should you miss a payment plan payment without notifying me and be uncontactable, then you will forfeit any monies already paid and be removed from the program

CANCELLATION/RESCHEDULE MADE BY THE WATERSHED INITIATIVE:

• If a workshop date needs to be rescheduled, you will be offered a full refund should you be unable to attend the new date
• If an Art Therapy Session/Healing/Reading/Mentor Session needs to be rescheduled, you will be offered a full refund should we be unable to compromise on a new date

PAYMENT PLANS: 

• Please ensure payment is made on the agreed upon date
• If you are unable to make a payment, please let me know so we can arrange alternative options
• Please note that should you miss a payment without notifying me and be uncontactable, then you will forfeit any monies already paid and be removed from the program